Shipping policy
LIBASLAB SHIPPING POLICY
At LibasLab, we strive to provide a seamless and enjoyable shopping experience for our customers. Here is an overview of our shipping policy:
DISPATCH AND DELIVERY TIMEFRAME:
Please allow a processing time of 2-3 days and a delivery time of 2-3 days for your order to ship, depending on busy holidays, inclement weather and carrier delays. We appreciate your patience as we prepare and ship your parcel with care.
SHIPPING RATES:
At the time of checkout, shipping rates, options, and estimated delivery will be displayed. We work to offer the fastest and most affordable shipping. We are committed to accommodating and addressing any concerns regarding shipping. Applicable rates are determined by the location and service chosen for your order. Please be aware that separate or individual purchases of Hijab and Hijab Accessories items will also incur shipping charges.
| Region | Weight | Rate | Currency |
| Pakistan | 1KG | 350 | PKR |
| Add-on 1KG | 200 | PKR | |
| UAE | 1KG | 4 | USD |
| Add-on 1KG | 3 | USD | |
| Other Countires | 1KG | 15 | USD |
| Add-on 1KG | 9 | USD | |
FAST AND AFFORDABLE SHIPPING:
We are committed to providing the fastest and most affordable shipping options possible. Our goal is to ensure that you receive your items in a timely manner without compromising on cost-effectiveness.
CUSTOMER CONCERNS:
We understand that you may have specific concerns or questions about shipping. We are here to help and will do our best to accommodate any special requests or address any queries you may have. Feel free to reach out to our customer support team for assistance.
At LibasLab, your satisfaction is our priority, and we appreciate your trust in us. Thank you for choosing us as your Modest wear brand.
REFUSING OR NOT ACCEPTING SHIPPED ORDERS
Kindly note that once an order is shipped, it is the customer's responsibility to receive it. In the event that a customer does not respond to the courier company, fails to receive the order, or refuses to accept it at the destination country (due to tax payments or other reasons), the parcel will be returned to LibasLab. LibasLab retains the right to deduct the following from the customer: shipping charges (both ways), as well as any duties imposed at the destination country and in the country of origin. Any remaining amount, if applicable, will be refunded to the customer. If you still wish to receive the goods from your initial unsuccessful order, a new order will need to be placed.
We cannot accept responsibility for packages returned to us due to insufficient or incorrect address information. Additional shipping fees will be applicable for re-sending any orders, and these must be paid in advance of shipment. LibasLab will not be held responsible for items delivered to the incorrect location due to insufficient or incorrect address information provided to us.
Note: This shipping policy is subject to change, and any updates will be reflected on our website.